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The Hair Lady
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Wig Information

I’m experiencing hair loss. When is the best time for me to make an appointment?  

This is a personal decision, but many women prefer to come to me before they actually experience hair loss. You will have peace of mind knowing that you have already found a wig that fits securely and looks natural. Coming in early allows me to see your biological hair color, style, and to discuss the options available to you. At this critical time, you’ll want to allow sufficient time to locate and order a wig if it’s not in stock. Purchasing a wig before significant hair loss also helps you get used to wearing and caring for a wig before you need it. If you cannot visit before hair loss begins, you can bring a good, current photograph. 


I have thin, fine hair, but am not ready for a wig. What are my options?

Toppers are a wonderful option!  A topper (or top piece) is a near-undetectable, clip-in hair piece that will add fullness to your hair, conceal areas of thinning, and blend in with your own hair. They are incredibly lightweight and comfortable. Careful measurements are needed to identify the correct base size for your needs as toppers must be clipped into an area of strong, healthy hair. A careful color match with the manufacturer’s color swatches is also key to ensuring the topper blends naturally with your biological hair. Click here for photos.

I'm starting to lose my hair, should I shave my head? 

Seeing your hair come loose from the scalp can be overwhelming and uncomfortable. Many experience itching and tingling during the hair-loss phase. To help with this, I suggest cutting your hair short (NOT SHAVED), leaving at least 1/2" to 1" of hair.  This short hair will be easier to care for, protect your scalp, and will not cause scalp irritation from a razor.

Which manufacturers’ wigs do you carry? 

I carry contemporary, fashion-forward wigs from all the top-quality, major manufacturers in the United States as well as Europe. I also  provide special order and custom wig services.


How many wigs do you have in the shop?

I keep approximately 200 wigs and toppers in stock.

Do you carry lace-front, monofilament-top and hand-tied wigs?

Yes -- I carry wigs with all types of cap construction.


Do you carry human hair wigs?

Yes. I carry a full range of wig fibers: human hair, synthetic, heat defiant, and blended fibers.


What if I can’t decide?

I never want you to feel obligated to purchase a wig on your first visit. If you do happen to find a wig you look and feel great in, you can go home with it. If you’re uncertain, I encourage you to take photos on your cell phone and share them with people whose opinions you value. I will record the names and manufacturers of the wigs you try, so that when you’re ready to purchase we know which wig you want. 

Who are your clients?

Anyone who wants alternative hair: men, women, teens, children, teams, theater groups and more


For what reasons do your clients wear alternative hair?

  • Thinning due to stress, medications, or genetics

  • Alopecia

  • Total or partial hair loss due to medical treatment

  • Transitioning to grey 

  • Fashion / special occasions

  • Damaged biological hair


Can I drop in, or do I need an appointment?

My shop is in my home, so it is not a storefront. Appointments ensure I can set aside the necessary time to provide you the best, personalized service as well as privacy and confidentiality. 


Are wigs hard to care for?

Not at all. If I can do it, you can do it. You will need to wash and condition your wig after every 6-8 wears, and use the recommended styling products specific to your wig fibers and construction. I will demonstrate proper care and provide you with written care instructions. 

I hear wigs are not comfortable, what can I expect?  I would say wearing a wig feels like wearing a hat. Putting something new on your head will take some getting used to. To ensure the most comfortable fit, I offer free alterations and carry accessories to address issues of fit and comfort. 

How do I keep the wig on? I will properly fit your wig and offer free alterations for a snug (not tight) fit. Most people will experience some slippage issues. I will show you all the tricks and products to ensure your wig will not slip or move with normal wear.  

Should I buy a wig online?

It can be difficult to choose a wig from a catalog or the internet. Colors, color blends, styles, and lengths can be different from the picture. Monitor Color Display Difference accounts for a disparity between the shades seen from one computer monitor to the next. In other words, the color you see on the screen may not look like that of the wig you purchase. In addition, you have little assurance about the fit or the weight of a wig until you try it on. One manufacturer’s “average” is another’s “small”. Lastly, most internet sources allow returns, so you may be purchasing a wig someone else has worn.


What if I want a wig that is not in inventory?

I will guide you toward the right manufacturer for your needs, and together we will determine which wig is available in the style, color, fibers, and construction that you want. I will place the order, and you will not be obligated to purchase the wig if it is not what you expected. 


Can I bring someone with me to my consultation?

Absolutely! Most people feel more confident about their decision when a trusted friend or family member comes along to provide an honest opinion. I am confident in making judgements on how the wig fits, how the style works with your face shape, and how the color matches your skin tone, but only those close to you can honestly and accurately answer the questions you want answered: 1) Does it look like I’m wearing a wig? And 2) Does it look like me?  Your “emotional support person” can also help you determine if the color is right, if the length is OK, if the style matches your own, and how it looks from the sides and the back.


What if none of the wigs look natural to me?

Tell me your concerns. Is the density too full? Is the wig too shiny? Is the styling too “salon-perfect”? While I can’t give you your own hair back, I can help you come close. I will show you techniques of styling, customizing, and wearing wigs to help them look natural.


Why do you have a “No Return” policy?

Wigs are like “intimates”. The no return policy is critical to protect you against any communicable disease that may have been transmitted by a previous wearer. In the shop, I require all clients to wear a single-use liner that I provide at no cost. If, however, we discover a manufacturer’s defect after you take the wig home, I will make sure you get a replacement. 


What products / accessories will I need?

The basic “starter kit” includes wig shampoo and conditioner, a wig stand on which to dry your wig, a wide-tooth wig comb, a wig grip, and a wig cap liner.


Does Insurance Cover Wigs?

Some insurance companies do. Call the member services department of your insurance provider and ask if they will cover a “cranial prosthesis” (most insurance companies will not cover it if you call it a “wig”) Typically, your doctor will provide you with a prescription for a “cranial prosthesis”, and I will give you a receipt with a specific code which you can submit to your insurance company for reimbursement.

Collapse All / Expand All
How do I care for my wig?
Synthetic or Human Hair?
Assessing Your Wig Need
How do I choose a wig style?
What are the different cap types?
Benefits of capless wigs
Which wig size do I need?
Are wigs hot?
Are wigs hard to keep on?
Basic Care and Styling a Synthetic Wig
Should I use special hair care products for on wig?
How to Wear a Lace Front Human Hair Wig
How to Care for a Human Hair Lace Wig
What about insurance?
Financial Help For a Wig
How to Donate Hair

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Looking for Next Hair Lady, Wig Boutique for Sale

  The Hair Lady, Katherine Fagan
  Private Wig Salon: 200+ Wigs & Hairpieces in Stock

2428 Setter Run Lane  State College, PA

Hours: M - F from 10 am to 6 pm          By appointment 

Copyright © 2018 The Hair Lady, Katherine Fagan